Cara 1: Hapus lewat aplikasi (paling cepat)

1. Buka aplikasi Aether Finance dan masuk ke akun Anda.
2. Buka tab Profil.
3. Pilih Hapus Akun, lalu konfirmasi dengan menekan Hapus.
4. Demi keamanan Anda mungkin diminta keluar lalu masuk lagi sebelum mengulang langkah di atas.

Penghapusan bersifat permanen dan tidak bisa dibatalkan.

Cara 2: Ajukan permintaan lewat email

Jika Anda tidak bisa membuka aplikasi (misalnya sudah di-uninstall atau tidak bisa login), kirim email dari alamat email yang terdaftar di akun Anda ke support.aethers@gmail.com dengan subjek Permintaan hapus akun. Kami akan memverifikasi bahwa permintaan datang dari pemilik akun, lalu memproses penghapusan paling lambat 30 hari sejak permintaan diterima.

Data yang dihapus

• Kredensial login dan profil Anda.
• Rekening, transaksi, kategori kustom, dan data terkait lainnya yang tersimpan di server kami.

Data yang disimpan di perangkat Anda ikut hilang bila Anda meng-uninstall aplikasi.

Data yang mungkin masih tersimpan

• Salinan cadangan sistem kami dapat masih memuat data Anda hingga dihapus otomatis dalam 30 hari. Salinan ini tidak dipakai untuk memulihkan akun yang sudah dihapus.
• Catatan audit keamanan atas tindakan administratif dapat disimpan selama masih diperlukan sebagai bukti bila terjadi pelanggaran, misalnya penipuan atau peretasan.

Langganan Pro

Menghapus akun tidak membatalkan langganan di Google Play. Batalkan langganan Anda lewat Google Play (Pembayaran & langganan → Langganan) agar tidak ditagih lagi.

Lihat juga Kebijakan Privasi.

Option 1: Delete in the app (fastest)

1. Open the Aether Finance app and log in to your account.
2. Go to the Profile tab.
3. Choose Delete Account, then confirm by tapping Delete.
4. For your security you may be asked to log out and log in again before repeating the steps above.

Deletion is permanent and cannot be undone.

Option 2: Request deletion by email

If you can't open the app (for example it was uninstalled or you can't log in), email us from the address registered to your account at support.aethers@gmail.com with the subject Account deletion request. We will verify that the request comes from the account owner and process the deletion within 30 days of receiving it.

Data that is deleted

• Your login credentials and profile.
• Accounts, transactions, custom categories, and other related data stored on our servers.

Data stored on your device is removed when you uninstall the app.

Data that may be retained

• Our system backups may still contain your data until they are automatically deleted within 30 days. These copies are not used to restore accounts you have deleted.
• Security audit records of administrative actions may be kept for as long as needed as evidence in case of a breach, such as fraud or hacking.

Pro subscription

Deleting your account does not cancel a subscription on Google Play. Cancel it in Google Play (Payments & subscriptions → Subscriptions) to avoid further charges.

See also our Privacy Policy.